November 29, 2023

5 Myths About Web Conferencing Software for Larger Businesses

The right enterprise web conferencing software can be a game-changer for your organization, but only if you know which features to look for and how to qualify a vendor. Another hurdle you’ll need to overcome is separating fact from fiction in order to make a strong business case. So it’s time to debunk some of the most popular web conferencing software myths that keep organizations from using these tools to support collaboration.

Debunking myths and misconceptions about web conferencing software

1. He’s a one-trick pony

Video conferencing software is really only good for client meetings or marketing events, right? Many organizations underestimate the versatility of web conferencing platforms. In fact, they can play an important role in your learning and development strategy. Teams can even use them to hold remote meetings and performance reviews, as well as peer coaching sessions. Another reason to add it to your existing strategy is for employee webinars and workshops. Each event focuses on a new competency or task with supporting resources. To illustrate, next week’s webinar is about communication skills, including group projects and role-playing so students can test their talents in real-world scenarios.

2. SMEs will get more benefits

The problem with web conferencing systems is that they are designed for small businesses and you can’t really find a tool that supports thousands of users. The truth is, there are vendors that specialize in large businesses. They also have the specific features you need to improve functionality on a larger scale. For example, recording, breakout rooms and live chats, as well as advanced support options that make life easier for your technical department. To find the perfect solution, visit our online directory and use filters to narrow your search by industry, features and pricing models.

3. You must be tech savvy

There is a common misconception that video conferencing requires advanced technical skills or experience; that anyone who isn’t tech-savvy should expect a long learning curve. However, the system can be used by anyone as long as it is intuitive and easy to operate. For example, you can customize the layout. Many vendors also provide customer training resources to help employees master features, such as demonstration videos and tutorials. You can also develop your own support tools if employees need additional guidance, such as a step-by-step guide included in the invitation email. Last but not least, monitor students to make sure they know the ins and outs of the platform and don’t need additional one-on-one instruction.

4. The hardware is too expensive

This myth is actually rooted in historical conferencing methods. Older systems required special equipment such as dials and speakers. Today, all you need is a laptop or mobile device with a built-in microphone and audio output. On the other hand, employees can also use their PCs and external webcams. That’s the beauty of modern video conferencing platforms; everyone can join meetings and participate in live events within their comfort zone. With that said, you should still survey your team to see if they have the basic equipment so that every employee has equal training opportunities.

5. It is not mobile friendly

Even though you can use a mobile device, it’s not the same experience, right? The reality is that many video conferencing solutions for large enterprises include a native application that allows employees to log in on their chosen device without any drawbacks. The only catch is that it must have a constant internet connection. And in most cases, headphones are recommended, especially if joining the action in a crowded area. You should include some technical specifications in your email reminders so they can plan accordingly. These include the browsers and platforms the tool supports, and here are some tips to minimize distractions during your next virtual training session.


The right video conferencing tools can transform your L&D environment. Employees can attend live events to gain key skills and consult with colleagues to bridge relevant gaps. However, you can also use the platform to host client meetings, customer training, and marketing parties, all while mitigating security risks and reducing instructor-led training costs. We also have more articles and e-books to help you make the best buying decisions, as well as our online directory of top sellers for every budget.

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