Employees must adapt to a rapidly changing world and workplace. Technology has changed the way we work, and as a result, more people- and demand-oriented staff skills need to be developed through further training.
With telecommuting and hybrid working being a major obstacle in the modern workplace, employees have discovered that working from home is not a bad option. Productivity and reduced costs for employers and employees have led companies to choose remote work models or greater flexibility.
However, this new approach brings significant changes to employee education and L&D. Employee skills need to be adjusted so the focus is on workforce skills that facilitate remote work and build resilience.
In-demand skills your modern workforce needs
If you’re wondering what type of employee training to offer this year, you need to focus on the following in-demand skills:
Let’s look at everything in more detail why, what and how so you will effectively manage to develop such skills in your modern workforce.
1. Communication
Most employers believe that strong employee communication and collaboration must be among their top priorities.
According to a TalentLMS survey, Workable and Training Journalcommunication and cooperation are the most basic soft skills that there is a lack of employees. This may surprise you because these two in-demand skills are very much needed in the workplace. When teams can’t communicate effectively, there’s no way they can move forward.
And as remote and hybrid work models persist, your teams need to strengthen these skills and address the challenges that arise when working remotely. Remote work has also created room for more diversity and talent among teams, so there are more opportunities for growth. However, it is essential that your people can communicate and work harmoniously in order to fully utilize this capability.
You should also focus on written communication using the right channels (such as Slack or Skype) as many people work asynchronously or in different time zones. To achieve this and be able to bridge all the gaps, you should invest in the right training and build strong teams.
Additionally, train your teams to actively listen and communicate with assertiveness and empathy. Encourage them to make a personal effort to develop their communication skills. This will help your employees learn to respect each other and see their differences as blessings, not obstacles.
2. Time management
Time management skills have become especially important in a remote or hybrid environment. But they are essential skills for office teams as well.
Employees who do not deliver on time can cause confusion, stress and delays between teams. So completing tasks at the right time is a skill that cannot be underestimated.
Effectiveness in the effects of time management employee productivity and overall well-being. When your people have the ability to prioritize tasks and manage their time, they can effectively control their workload. The result is better performance, better work-life balance and less stress.
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3. Cooperation and relationship management
Everyone loves working with easy-going people who make a positive contribution to the company culture while maintaining high performance. Equally important are employees who fit perfectly with the rest of their teams.
It is necessary for your people to have the know-how to be considerate, demonstrate teamwork, manage difficult situations or be culturally sensitive (especially in remote environments).
So to ensure your people have teamwork and social worker skills, ask yourself if they get along with their co-workers, clients and customers. However, in parallel, you should offer staff training to help your people manage complex relationships or challenging communications.
4. Unbiased thinking
As more companies expand their teams overseas, cultural diversity and sensitivity is increasingly needed. People who are aware of cultural differences and different backgrounds tend to be more open to alternative ways of thinking and communicating.
That’s why it’s essential that you create an inclusive environment at work by training your people to develop and support open-minded thinking. Through training, your employees will better understand all the benefits of working seamlessly in different environments and you will minimize any communication barriers.
5. Innovation
Times are really tough for many businesses around the world. They are in a constant struggle for survival, and to achieve this, organizations try to find innovative ways to differentiate themselves from the competition.
Employees with strong innovation skills are plentiful more likely to be hired On first place. This is why innovation is one of the most important in-demand skills your teams need. But you can train and encourage your people to solve existing problems, develop new products or services, and come up with new, innovative, off-the-shelf ideas that take your business to the next level.
Enhancing creativity and curiosity through training can bring greater innovation to your teams by getting your people to approach problems from unconventional perspectives instead of sticking to the default and usual way of doing things.
6. Critical thinking
Things move quickly in the modern workplace. Sometimes quick decisions need to be made, such as when working with remote clients or trying to find ways to improve performance across dispersed teams. So it is necessary for you to be able to look at things from different points of view and examine them carefully.
The ability to think critically, reason and make sound decisions are some of the best employee skills that organizations look for in all of their employees. Professionals who excel in these areas can help organizations save time and effort in achieving business goals. Help your people develop these skills offering L&D opportunities to develop required skills such as critical thinking, problem solving and decision making.
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7. Resilience
Mistakes or failures are common in any workplace. But what really matters is how quickly your employees can bounce back don’t get discouraged when things don’t go exactly as planned. Your people need to know how to stay in control and continue working toward your organization’s goals regardless of the challenges they may face.
Developing the soft skills of resilience is critical to any organization striving for progress and successful outcomes. Research whether your people have these employability skills and make sure you help them develop them when needed.
Developing required skills in the modern workplace
Employee skills training a learning and development it must be one of your top priorities every year. The best way to do this is to offer in-house or online training through an LMS platform.
With the right LMS, you have the ability to create and design top-notch online training courses for your teams, no matter where they are, allowing them to learn at their own pace. Make sure the platform you choose offers ILT support, instant messaging and gamification so your employees are assisted and highly motivated at every step of the learning journey.
